No refunds. We accept returns/exchanges for unopened and unused items within 7 business days of its order date. All orders after 7 business days will not be accepted for a return or exchange. Shipping back to us is at your own expense. All training deposits are non refundable and non transferable.
Items will ship within 24-48 hours Monday-Friday excluding holidays from your purchase time. Orders that are placed on a Friday (after 9am EST), Saturday or Sunday will be shipped on Monday. Once items are shipped out we are not responsible if the package is damaged or becomes lost. A tracking number will be given to you. Please track your package to make sure you are available when it is dropped off or have someone available to receive it. For questions about your package contact Canada Post.